Warranty

End-user warranty policies

All laser hair removal devices covers One (1) year replacement warranty.

The defect covers under this warranty policies are:

  1. Defect in electric charging
  2. Problem with the adapter (only charging adapter is repaired/replaced)
  3. Charging problem in device (whole product is repaired/replaced)
  4. Not functioning as described
  5. Flash lamp defect

Majority of our laser hair removal products have a changeable lamp and it will be repaired/replaced if it has any functioning complaint before the provided flash finishes

  1. Device defects

Whole device will be repaired/replaced within the limited time warranty.

All other complaints raised due to the harsh handling or any other manually caused damage is excluded from the warranty.

All other products except laser hair removals covers Six (6) months replacement warranty.

Replacement Delivery Policy:

If you’d like to replace an item, contact our friendly Customer Service Team on +971 (0) 4 580 7717 or email info@bosidin.ae within 5 days of receiving your item.

Free shipping for replacements within 30 days of receiving the item all over UAE.

For replacements  made more than 30 days, customer has to bear the complete return and delivery charges.

Products that are damaged (including the packaging), soiled or altered may not be accepted and may be returned to the customer.

For international purchases, contact us at (+971) 4 580 7717 or email us at info@bosidin.ae